# Retry and stop

> How to stop a montage or export, what happens to tokens, why a montage may fail and how to retry it — with the retry price and stage labels.

Source: https://docs.slicer.media/en/guide/projects/runs/

A montage, a rebuild, an export and a style change are runs: work on the server that goes through stages (in the app, an export can be [rendered on the device itself](https://docs.slicer.media/en/guide/publish/export/#render)). While a run is going, you can stop it; if it fails, you can retry it. All of this is in the run card in the project's **Media** and **Settings** sections.

**Demo (iPhone):**

1. A project in progress: the “First montage” card, stage “Finding the best moments”
2. Tap “Stop” — the “Stop working on the video?” sheet and how many tokens come back
3. Tap “Continue” — the montage goes on
4. Another project failed: the reason, “Stopped at…” and “Tokens returned to your balance”
5. Tap “Show stages” — the stages with their times
6. Tap “Retry” — the retry price under the button

## Stopping a run

1.  In the run card, tap **Stop**.
2.  The **Stop working on the video?** sheet says what happens: reserved tokens return to your balance, and if the run is on top of a finished reel — **The current video stays as it is.**
3.  Tap **Stop** again, or **Continue** if you changed your mind.

A stopped first montage gets the **Cancelled** status; you can retry it.

## If a montage fails

A montage or a rebuild may fail — for example, if no speech or usable clips were found in the video. The project then gets the **Failed** status, and instead of the run card there is a failure card:

-   the kind of work and a clear reason;
-   **Stopped at “Rendering”** — exactly where;
-   what happened to the tokens: **Tokens returned to your balance: 24**; the project list shows **Tokens refunded**;
-   **Show stages** — the stages with their times.

### Retry

Tap **Retry**. A retry continues from the stage where the run stopped — finished stages are not redone. Under the button is the price:

-   **Retry is free** — if a free run failed (for example, the free first reel);
-   **Retry costs tokens: 24** — retrying a paid montage or rebuild costs the same as the run itself, since the tokens for the failed one were returned.

## If an export or style change fails

An export and a style change work on top of the finished reel, so a failure does not spoil it. The project stays **Ready** with the previous video and editor, and a notice appears above the sections, for example “Export from the editor: failed”, with **The video stays as it was, no tokens were charged.** The **Export again** button opens the export window.

## Stage labels

-   **not needed** — the stage was not needed in this run, for example **Voiceover** with the AI voiceover off. It costs nothing.
-   **simplified** — AI was unavailable at this stage or answered only partly, so the stage ran without it: for example, cuts by pauses or a centered frame. If you do not like the result, retry the montage or make a [rebuild](https://docs.slicer.media/en/guide/projects/remount/).
-   **Ready from the previous run — stages: 6** — an export, style change or retry reuses the early stages, folded into one line.

## Tokens by stage

A paid run has a token column in the card. Tokens are charged for the whole reel, not per stage: next to each stage is its share of the price, by how much of the work it takes. Tokens are charged only when the reel is ready; if it fails, they come back. An export and a style change show **Free — no tokens are charged** instead of the column.

## What's next

-   [Troubleshooting](https://docs.slicer.media/en/guide/help/troubleshooting/) — common failure reasons and what to do.
-   [Tokens, packs and the free reel](https://docs.slicer.media/en/guide/pricing/)